We understand that plans can change. If you need to cancel we require 8 hours notice prior to your appointment start time. After that time, a $60.00 penalty will be assessed. Any appointments cancelled with less than 1 hour notice will be charged the full amount.
Note: these cancellation policies are put in place to protect our therapists as they lose income when cancellations occur and need to receive compensation for the time they have set aside for you.
All of our massage therapists are fully licensed and insured. They have undergone extensive background/criminal record checks and are up to date with any requirements and regulations of practice. Our therapists have the highest level of professionalism and integrity to insure you experience the utmost quality of service possible. In return, we expect that all clients will reciprocate the same level of respect and conduct.
Yes, we provide a digital receipt after every massage with all the information your insurance provider needs. Most insurance companies now allow their clients to submit a claim digitally and provide reimbursement in under 7 business days.